- Turn off your Xbox 360 console and cable modem before connecting any cables.
- Unplug your modem from power to turn it off.
- Connect one end of the Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet port on the back of your Xbox 360 console.
- Turn on your modem, then your Xbox 360 console. Make sure there is no disc in the disk tray.
- If you've already used your Xbox 360 system for offline play, the Xbox Dashboard will open to the Xbox Live area. Select the Xbox Live banner. When you see the Xbox Live Marketplace, you'll know you're connected to Xbox Live.
- If this is the first time you've turned on your Xbox 360 console, see "Create Your Gamer Profile" to get started with both the Xbox 360 system and Xbox Live play.
- If you're unable to connect to Xbox Live, the Xbox Dashboard provides an automatic network troubleshooter in the System area (under Network Settings) to help you connect.
If you experience any problems connecting to Xbox Live, contact Xbox Live directly at 1-800-4MY-XBOX.